Available at terms of use
Available at:
3.1 – CHANGES TO THE SERVICES
AbbottStaffShop may add to, change or remove any part of the Site, including, without limitation, any Content (as defined below) therein, at any time without prior notice to you.
3.2 – PERSONAL INFORMATION
Customers agree to provide accurate, current, and complete information as required for the purchase of the Products. AbbottStaffShop reserves the right to block further sales to Customers who provide false, inaccurate or incomplete data. Customer acknowledges that AbbottStaffShop uses the third party payment processing service of DHL to securely process orders and bill fees to your credit, debit, or other Company accepted payment method (“Payment Method”). By access AbbottStaffShop and providing your personal information (other than sensitive information) to us directly or indirectly, we may use this information, such as your email address, to contact you in order to:
3.3 – PRIVACY
By using any Services you consent to the collection, transfer, manipulation, storage, disclosure and other uses of your information as described in detail in our Privacy Policy (available for your review at privacy policy). Irrespective of which country you reside in or supply information from, you authorise AbbottStaffShop to use your information in Australia and any other country where AbbottStaffShop operates as described herein. Accordingly, please be sure to read our Privacy Policy before using the Services or submitting information to us.
If you have questions about how to access personal information that Abbott holds about you, queries about other privacy matters (including breaches), or complaints about the use, amendment, or deletion of personal information that you have provided to us, or if you would like to opt out of future communications from an Abbott business or a particular Abbott program, please contact us by clicking on the "Contact Us" link on the Abbott Web Site you are visiting or by e-mailing us at webmaster@abbott.com. Alternatively, you may send a letter to the following addresses:
Abbott Laboratories
Attention: Public Affairs, Department 383
100 Abbott Park Road
Abbott Park, IL 60064-6048
U.S.A.
and
Attention: Abbott Privacy Officer
299 Lane Cove Road
Macquarie Park, NSW 2113
Australia
In all communications to Abbott, please include the e-mail address used for registration (if applicable), the Abbott Web Site address or the specific Abbott program to which you provided personal information (e.g. AbbottStaffShop.com.au etc.), or details of such other circumstances in which you provided to us or we may have obtained your information, and a detailed explanation of your request. If you would like to delete, amend or correct your personal information and are contacting us by e-mail, please put "Deletion Request" or "Amendment/Correction Request", as applicable, in the subject line of the e-mail. We will do our best to respond to all reasonable requests in a timely manner. If you are not satisfied with how we handle a complaint, you may take your complaint to the regulator in your jurisdiction.
3.4 – PAYMENT SERVICES
Abbott may provide links to, or otherwise allow you to pay with, third-party payment services, such as Apple Pay® or Google Pay® (collectively, “Third-Party Payment Services”). These Third-Party Payment Services are not owned, operated or controlled by Abbott. The information you provide in relation to your use of the Third-Party Payment Services will be subject to the separate privacy and security practices and policies of each Third-Party Payment Service (and may also be subject to Abbott’s Privacy Policy, to the extent Abbott has access to the information). Abbott disclaims all liability and responsibility for the Third-Party Payment Services, including, without limitation, with respect to their privacy and security practices and policies. You accept all risk associated with your use of the Third-Party Payment Services, which is subject to your own independent relationship with each Third-Party Payment Service. To read DHL Privacy Statement who manage the third-party payment service of the AbbottStaffShop visit – privacy policy
4.1 - SALES OF PRODUCTS TO END USERS ONLY
AbbottStaffShop is intended for use by individual customers and products are intended for their own personal or family use. AbbottStaffShop purchases may not be used for commercial distribution or resale. Abbott reserves the right to terminate any sale.
4.2 - PRICING
Pricing for Products (including any applicable shipping and handling fees) can be found on AbbottStaffShop’s FAQ page. The price that we will charge you for the Products will be the price as posted on the Site at the time you access the Site. AbbottStaffShop reserves the right to change prices for Products at any time, and does not provide price protection or refunds. AbbottStaffShop will clearly offer and display two prices per Product offering with Customers of the site acknowledging all product selection is final, with no refunds being offered for incorrect or excess stock ordering.
4.3 – PARTICIPATING COUNTRIES
AbbottStaffShop currently ships and offers collection from certain locations in Australia only. Orders will not be accepted, fulfilled, shipped or collected from any other locations.
4.4 – ABBOTTSTAFFSHOP ACCESS
First week of each month any new or existing staff members (Customers) whom have consented to gain access to AbbottStaffShop will be granted access to the portal following supply of details by both Abbott and DHL’s HR teams. This is an automated process and will only take place once a month.
Abbott and DHL employees (Customers) will receive their login details to their work email address. The first time accessing the portal, employees will be prompted to change their password.
AbbottStaffShop may prohibit a Customer from accessing the portal, in their sole discretion, if they determine such Customer, either directly or indirectly is attempting to undermine the fairness, integrity or legitimate operation of the platform in any way by cheating, hacking, deception, or any other unfair playing practices that would in any way annoy, abuse, threaten or harass any other users or representatives of AbbottStaffShop.
Use of any automated system, script, or macro to access the platform is strictly prohibited and will result in the responsible Customer’s disqualification from AbbottStaffShop.
Members may not enter with multiple or fake email addresses or accounts, use fictitious identities or use any system, bot or other device or artifice to participate in the portal or receive a Credit. AbbottStaffShop reserves the right to disqualify any Customer and/or cancel any orders if they determine a Customer has tampered with the operation of the portal or violated these Terms and Conditions.
AbbottStaffShop reserves the right to suspend, disqualify or terminate any Customer’s participation in the portal if the Customer is found to have engaged in any prohibited conduct or otherwise violated the provisions of this agreement. If Customer’s have engaged in prohibited conduct, spam or fraudulent or suspicious behaviour that undermines or affects the integrity or credibility of the portal, and AbbottStaffShop is unable to find a solution to restore the integrity and credibility of the portal, then AbbottStaffShop may in its sole discretion cancel, change or suspend the website.
Please note AbbottStaffShop.com.au does not offer refunds or returns for any purchases. Be aware there are no refunds for incorrect ordering and purchaser acknowledges any order placed is final. Please ensure you review your purchase prior to confirming payment.
The only two exception will be if incorrect product was delivered, or product received was damaged during transport. Team will then arrange for replacement of order.
Please contact Abbott Nutrition Customer Service Team at NutritionANZ@abbott.com if you require further clarification.
Abbott and DHL employee purchases cannot exceed $250 within a given monthly 30-day window. The $250 limit does not include GST or delivery charges. Please Note: The products purchased at the employee discount are for use by eligible Abbott and DHL Employees and your immediate family only.
Please understand that as an Abbott or DHL employee, you are not eligible for any promotions or further discounts you see on the AbbottStaffShop given the significant price discounts all Australian based Abbott and DHL employees already receive through this portal.
Every 2nd and 4th Tuesday of each month staff shop purchases will be delivered to Macquarie Park warehouse for collection. All deliveries must be collected from the warehouse within 48 hours. If you are unable to collect please provide authority for someone to collect for you.
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